Welcome to the Alert Plumbing website (“Site”), owned and operated by Alert Plumbing (“Company,” “we,” or “us”). By accessing or using this Site or scheduling services through us, you agree to the following Terms & Conditions. Please read them carefully.
1. Use of the Website
- You may browse, request service, and contact us through the Site.
- You agree not to misuse the Site, attempt unauthorized access, or engage in activity that disrupts functionality or security.
- All content—including text, images, logos, and graphics—is owned by Alert Plumbing and may not be copied or redistributed without written permission.
2. Quotes, Estimates & Pricing
- Any price provided online, over the phone, or through email is an estimate until a technician evaluates the issue on-site.
- Pricing may change based on conditions, materials required, or additional work discovered.
- Written estimates are valid only for the time period stated on the estimate.
3. Scheduling & Appointments
- Appointment times are approximate. Emergency calls, traffic conditions, or unforeseen delays may affect arrival time.
- If you need to reschedule or cancel, please notify us as soon as possible.
4. Service Agreements
By hiring Alert Plumbing for service, you agree that:
- Work will be performed by licensed or qualified technicians.
- Access to the property, plumbing systems, or equipment will be provided to complete the job.
- You are legally authorized to approve work at the service location (property owner, tenant with permission, or authorized manager).
5. Payments & Billing
- Payment is due at the time of service unless otherwise stated.
- We accept cash, check, and major credit cards (or whatever payment types you choose to allow).
- Late or unpaid balances may be sent to collections after reasonable attempts to resolve the invoice.
6. Warranties & Guarantees
- Workmanship warranties may apply and vary based on the type of job.
- Manufacturer warranties apply to products or equipment we install, when applicable.
- Damage caused by misuse, neglect, alterations, or third-party work is not covered.
- Drain cleaning services are not guaranteed against future backups due to roots, broken lines, improper pitch, or foreign objects.
7. Limitation of Liability
To the fullest extent permitted by law:
- Alert Plumbing is not liable for accidental damages, pre-existing issues, structural defects, or hidden conditions discovered during work.
- We are not responsible for losses caused by delays, weather, supply shortages, or other events outside our control.
8. Third-Party Services
Our Site may link to manufacturers, partners, or external websites for convenience. We are not responsible for the content, policies, or security of external sites.
9. User Submissions
If you submit reviews, comments, images, or messages:
- You grant us permission to display them publicly (such as on the Site or social media).
- You confirm the content is truthful and not defamatory or harmful.
10. Privacy
Use of the Site is also governed by our Privacy Policy. By using the Site, you accept how we collect and use information.
11. Changes to Terms
We may update these Terms & Conditions at any time. The “Last Updated” date will reflect changes. Continued use of the Site or our services means you accept the revised Terms.
12. Contact Information
For questions regarding these Terms & Conditions, contact us:
Alert Plumbing
Phone: (863) 494-6794
Email: info@alertplumbing.com
