Privacy Policy

Alert Plumbing (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data. By using our website or contacting us for service, you agree to the terms of this policy.

1. Information We Collect

We collect information in the following ways:

Information You Provide

• Name
• Email address
• Phone number
• Service address
• Details about your plumbing request
• Any messages or attachments you submit through forms or email

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the site
• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Provide plumbing services and schedule appointments
• Respond to questions, quotes, and service requests
• Send updates or confirmations about your service
• Improve our website, customer service, and user experience
• Prevent fraud or abuse of our website or systems
• Comply with legal or safety requirements

3. Sharing Your Information

We may share your information only with:

• Licensed technicians who need it to perform scheduled service
• Third-party vendors that support our business (hosting, email, scheduling, analytics), under confidentiality agreements
• Legal authorities if required by law or for safety reasons

We do not sell customer data to marketers or outside companies.

4. Cookies & Tracking

Our website may use cookies, pixels, or analytics tools (such as Google Analytics) to understand visitor activity and improve performance. You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We take reasonable steps to protect your information, including encryption, secure servers, and limited employee access. However, no online transmission can be guaranteed 100% secure.

6. Links to Other Websites

Our website may contain links to external sites (such as manufacturers, partners, or reviews). We are not responsible for the privacy policies or content on those sites.

7. Children’s Privacy

Our site is not intended for children under 13, and we do not knowingly collect personal information from children.

8. Your Choices

You may:

• Request copies of your stored data
• Correct or update your information
• Ask us to delete your information
• Opt out of marketing emails

To make a request, contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect any changes.

10. Contact Us

If you have questions about this Privacy Policy or want to request changes to your data, contact us:

Alert Plumbing
Phone: (863) 494-6794
Email: info@alertplumbing.com